We help to answer your customers’ questions first time right and we utilize these questions as opportunities. That's how you create loyal customers.

The Right Answer

We make sure your customers have easy access to the correct information, are able to share this knowledge and we will arrange your complete knowledge management. Do you want to solve error after error? Neither do we.


This is why we help you to serve your customers the first time right. It does not matter through which channel or touch point, that’s completely up to your customer. This is how you can become more successful. Companies like ONVZ, T-Mobile Nederland, Philips, NPCF, Ziggo and Rijkswaterstaat already profit from our approach.

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Oracle Service Cloud

The Knowledgebase Company is a golden partner of Oracle Service Cloud. This means we have the right to sell, implement and deliver support on Oracle Service Cloud.


We do this with a highly experienced team of Service Cloud consultants and technical engineers. Our team is continuously aware of the latest developments in the field, so they can assist you properly.



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Support

After implementing Service Cloud we also deliver support, that way you can always count on our knowledge and back up.



We deliver different forms of support; this varies from answers to questions, to the complete outsourcing of your functional management. You can choose the form of support that fits you.



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